Job Description

“Our Team Members Are the Essential Ingredients to Our Company’s Recipe for Success”

Upper Crust is an innovation leader in the production of Bagels, Puff Pastries, Danish Pastries, Croissants, Artisan Breads, and Rolls. With a family-owned management philosophy, 30 years of experience in food production, and continuous improvements in safety and development as driving forces, we deliver delicious and delectable bakery products on the tables of families across Canada and the USA. The best-known Food Service and Retail partners trust in our ability to meet their requirements.

Our Line Operators are key players to Upper Crust development and success. Currently, we have several roles available depending on your knowledge and skill set including Oven, Mixer, Make up Line and Packaging Operator.

Job Summary:

Reporting to the Production Supervisor, Line Operator will follow Good Manufacturing Practices (GMP’s) and Food Safety standards by operating different types of equipment. The incumbent will prepare for the production line start-up, ordering the proper ingredients and materials to be used, check the quality of the product, and report any concerns that need to be addressed. 

Job Responsibilities:

• Safely operate assigned line equipment in accordance with the standards and specifications associated with each production area following all proper SOPs. This includes but is not limited to the mixer, make up line, proofer/retarder(s), oven and packaging.
• Operate the specific equipment efficiently and ensures product standards, specifications, and quality requirements are met
• Ensure ingredients and other raw material are stored safely and check for any cross-contamination
• Use and dispose of cleaning agents and chemicals in a safe and efficient manner
• Troubleshoot issues under pressure and perform root cause analysis with corrective actions to prevent the same issues in future
• Participate in operator-based machine maintenance
• Practices and complies with all Company policies and procedures including Health & Safety, Work rules, etc.
• Performs other job-related duties as required

Qualifications and Requirements

• High School Diploma or equivalent combination of education and experience
• Prior experience or training in manufacturing environment is preferred
• Ability to operate and work with mechanical and electrical machines
• Ability to understand and follow both written and verbal instructions, warnings, labels, and postings in English effectively and with a high level of detail
• Ability to work and communicate effectively in a fast-paced environment 
• Ability to learn and abide by the GMP’s and Health & Safety standards
• Computer literacy

Work and Physical Requirements

• Ability to lift, pull, and push up to 50 lbs
• Ability to stand or walk for prolonged periods of time
• Perform repetitive motions, and work in an environment with varying temperatures
• Willing to work in shifts from Monday to Friday and Saturdays (subject to orders)
• Overtime may be needed 

Shift available: Morning (7am to 3pm), Afternoon (3pm to 11pm), Night (11pm to 7am) 

At Upper Crust, we are committed to fostering a respectful, inclusive, and accessible environment, where all employees are valued and supported. We are dedicated to fostering a workforce reflecting the diversity of our community and will consider all qualified applicants for employment. 

Upper Crust is committed to providing reasonable accommodation to applicants and employees with disabilities or special needs requiring accommodation. If you require an accommodation, please notify our Human Resources Team at 416-746-1010 ext. 480 or via email hr@uppercrust.com. 

Please apply to: hr@uppercrust.com. We thank all applicants for their interest in exploring employment opportunities with Upper Crust, however only those selected for an interview will be contacted.