8 Facts About Restaurant Managers
Restaurant managers oversee the running of restaurants
Restaurant managers are:
the professionals who work behind the scenes to ensure that restaurants run smoothly and efficiently.
Customers might think that managers only work to resolve problems found at a restaurant but this isn’t the case. Much of a restaurant managers job is to perform administration/ business based tasks like setting and creating executive budgets with senior management.
These professionals are also responsible for all aspects relating to hiring including interviewing and training. Depending on the restaurant they work in they might even help to plan menus. Furthermore, the meet and greet with customers to organizes table reservation and provide recommendations. Other responsibilities might include:
- Producing and managing staff schedules
- Checking inventory levels, ordering supplies and preparing cash drawers and petty cash.
- Assessing and improving restaurant profitability
Restaurant managers work in fast paced environments
Restaurants are fast paced and high stress environments because of unpredictability in the industry. The industry experiences high levels of turn over and there are many occasions that staff members will call in sick for their shift. It is up to a restaurant manager to fill in any gaps when staff members are not present at their jobs. Additionally, as soon as a customer places an order the time starts ticking. You can’t make excuses and you have to prepared at any time for incoming waves of customers. Have you ever played a restaurant mobile game where the orders keep adding up? This is true in the industry.
Restaurant managers have different levels of education
To become a restaurant manager you do not have a degree. Many establishments allow a worker to work their way up by hiring them in lower level position such as a server or cook. Generally, these positions only require workers to have a high school diploma making it accessible for many. In contrast, some restaurants require individuals to have a two or four year degree in programs such as business administration/management, culinary arts, accounting and hospitality.
Restaurant managers work long hours
Entering any position in a restaurant almost always requires workers to work long hours. The same can be said about restaurant managers because the completion of their shift only happens when everything is done. As a restaurant manager you have to be prepared to work frequent nights, weekends and holidays. Furthermore, restaurant managers are the people who cover for any workers who are not able to work their shift last minute.
5. Restaurant managers have to have financial skills
Not only are restaurant managers responsible for overseeing restaurant operation on the floor but also behind the scenes. Managers are also tasked with jobs such as managing budgets, financial transactions, paying bills, managing inventory and maintaining payroll records. All restaurants are required to keep track of employee records, this involves keeping track of hours worked and pay received and overtime pay. All this falls upon the shoulders of restaurant managers.
6. Restaurant managers build strong relationships with staff
Successful managers are built on a foundation of good relationships with their staff. To these professionals restaurant employees are people first and employees second. By taking care of staff members this creates a positive work environment which cultivates a restaurants success. Furthermore, these employees can become a second family due to the large amount of hours shared together. If they allow themselves to become an open book restaurant managers will experience bonds which are strengthened
7. A restaurant manager at the core are team leaders
Restaurant managers need a certain set of skills in order to ensure a smooth flow of the restaurant. The skills necessary are dependent on the size of the restaurant that they work at. Smaller locations may require the professional to work with a broad range of skills. In contrast, a large restaurant might require the individual to have a more specialized skill set. The general skills that a general restaurant requires.
- Team Leader- Managers are responsible for leading their staff to success. They have to be comfortable being the spotlight and knowing how to act with each staff to bring out the best in them.
- People Management- This skill is important because managers oversee a lot people. They need to be aware what areas of the restaurant need more people, who is working what day and the administration behind it.
- Multi-tasking- It doesn’t matter what time of day it is restaurant mangers always have something to do. One minute they are turning tables while the next they are interacting with customers. Being able to stay organized during the chaos is only possible if you multi-task.
Restaurant managers need to have passion
Â Passion is a key to success in every job but this is especially true for restaurant managers. Due to the high stress nature of the job restaurant managers need to have passion to be overcome these hardships. Passion is a requirement when working long hours and holiday. Having passion is the only way you will get through it. Not to mention when you are full of passion it’s not long before your co-workers follow.
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